My Formosa
Customers

 

As a customer of Formosa Plastics, we provide you with diverse online tools and documentation that helps you manage virtually all of your business transactions with us -- quickly and accurately:

  1. Customer E-Business Service Center (for Customer Order Inquiry and PP/PE Order Placement);
  2. US FDA Food Packaging and EU Food Contact Certifications;
  3. REACH Registrations;
  4. Other Commonly Requested Product Declarations;
  5. ISO Registration Certificates;
  6. Important Product Notices;
  7. Hurricane Notices; and
  8. General Sales Terms And Conditions.

These tools help you manage almost every aspect of your product purchase -- from purchase decision to initial order to final product delivery.

1.  Customer E-Business Service Center provides you with your:

  • Order/shipment inquiry, including railcar tracking to monitor and report the exact status and location of all the railcars delivering product to you,
  • Railcar holding,
  • Railcar demurrage,
  • Accounts receivable,
  • Certificate of Analysis (COA) trend, and
  • Document retrieval, such as:
    • Invoices (regular, monthly detail and monthly summary)
    • Certificate of Analysis (COA),
    • Bills of Lading (B/L),
    • Sales confirmation, and
    • Shipment notice
  • Order Placement provides you with the ability to place your preliminary orders for polyolefin resin products.

 

2.  US FDA Food Packaging and EU Food Contact Certifications are available for our products that are suitable for use in food packaging and contact applications.

3.  REACH Registrations provide commonly requested documents such as the general REACH Statement and SVHC Product Declaration Letter.

4.  Other Commonly Requested Product Declarations are available for BPA, phthalates, Prop 65, RoHS and several other materials and constituents.

5.  ISO Registration Certificates are available to attest to our sites' conformance with requirements to both ISO 9000 quality management systems and ISO 14001 environmental management systems.

6.  Important Product Notices

If there is an Important Product Notice of urgent interest to our customers, it will be noted below, along with a link to the relevant notice. If there is no note or link, there is no current Important Product Notice.

 

Olefins: none.
Polypropylene: Excuse of Performance on 6XXX series impact copolymers. On allocation; see your sales representative.

Polyethylene: none.

Suspension PVC: none.
Specialty (Dispersion) PVC: none.
Caustic, EDC and HCl: none.

 

7.  Atlantic Hurricane Season

The Atlantic hurricane season is from June 1 through November 30 each year. The lastest information is posted on the National Weather Service's National Hurricane Center website, http://www.nhc.noaa.gov/index.shtml.

8.  General Sales Terms And Conditions

Our General Sales Terms And Conditions document (PDF) has been updated.

These are but a few more examples of how You expect more. And Formosa delivers.®

 
Customers

Everything we do is focused on providing consistent, quality products and dependable, outstanding service. This extends from our ISO certifications, high degree of vertical integration and ongoing capital investment in new plants and equipment to the introduction of new products and process technologies.

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