Our Quality Policy states:

"Formosa Plastics Corporation, U.S.A. is committed to achieving customer satisfaction and performance excellence.

Through leadership and teamwork, we make continual and timely improvements, focusing on meeting customer needs and the industry's highest standards.

We achieve consistent quality performance by clear documentation of our systems and procedures, through ongoing training, and from a sense of pride and ownership, at all levels of the organization.

As a result, we will continue to deliver quality products and services to increase our customers' trust and satisfaction."

ISO Quality Management Systems

Many of Formosa 's operational processes and procedures are registered to the internationally recognized ISO 9001 quality management system. The ISO 9000 group of standards comprises a set of up to 20 rules governing quality management system (QMS) to ensure that we:

• produce, and will continue to produce, the products that our customers require in the quantities and to the quality standards they request;
• that we deliver those products when the customers need them;
• that we take timely corrective action to resolve any complaints which our customers may have, or any faults or problems in the QMS as a whole;
• that our systems and procedures have been established so that our customers may continue to rely on the same standards of service from us;
• that we undertake periodic reviews of those systems and procedures to evaluate and implement improvements in them.

In addition:

• We became the first chemical company in the United States to achieve ISO registration for a water treatment plant.
• As a continuation of our commitment to the environment, Formosa became one of the first chemical companies in the United States to have all of its production operations certified to the ISO 14001 environmental management systems standard.

Click here for additional information on our ISO14001 registration efforts.

ISO Certificates

Here are our current ISO certificates:

• ISO 9001 - Baton Rouge, LA
• ISO 14001 - Baton Rouge, LA
• ISO 9001 - Point Comfort, TX
• ISO 14001 - Point Comfort, TX
• ISO 9001 - Livingston, NJ
• ISO 9001 - Delaware City, DE
• ISO 14001 - Delaware City, DE

Renewals, and any additional certificates, will be posted here as soon as they are available.

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